FREE DIGITAL DOWNLOAD applies to Grad Day orders placed at our kiosk in the Show Place Arena foyer or if you graduated elsewhere, orders placed at the table/booth at that location*. If you missed our kiosk/booth on grad day and want to download the digital file, the cost is $29.
GRAD DAY PURCHASES: If you purchased your DVD on Grad Day at our Kiosk, you will use the PHONE NUMBER indicated on your ORDER FORM as your COUPON CODE to download the file FREE of CHARGE.
1. Add your schools digital download to the cart. (Download limited to the school indicated on your order form.) 2. Upon checkout use your phone number, no symbols, as the COUPON CODE. 3. Complete the checkout process. You will be directed to a page that will assist you with questions and a link to YOUR ACCOUNT. A link to the download is in your Account.
IMPORTANT NOTICE:Disable your antivirus software for the duration of the download to avoid interruptions. Firefox may be better than IE for the download process. Select SAVE when prompted to open or SAVE the file. Digital files are about 3.5 GB in size. They can take 15-30+ minutes to download depending upon your connection. We are not responsible for bad or slow connections. Please make note of the download location on your computer as we cannot help you if you've downloaded the file then cannot find the file on your computer. If you connection is frequently interrupted, try downloading in the early morning or late evening.
WINDOWS USERS: IE connections are frequently interrupted and will allow you to resume your download if it is interrupted or will start over - this can cause corruption. You will have to sacrifice another download to try again, sorry but we do not have control over this. If you are able to use Firefox instead of IE, you may have better results.